Apple Certified Support Professional 2025 – 400 Free Practice Questions to Pass the Exam

The correct choice is to use Wireless Diagnostics to create and save diagnostic reports about a Mac's wireless configuration. Wireless Diagnostics is specifically designed to help users troubleshoot and analyze Wi-Fi issues. It provides tools for scanning wireless networks, monitoring performance, and identifying common problems. When you run Wireless Diagnostics, the utility generates diagnostic reports that evaluate the current wireless environment, including signal strength, interference, and connection details.

Using Wireless Diagnostics allows a comprehensive understanding of the wireless configurations and provides insights that can lead to effective solutions for connectivity issues. Other utilities, while they serve important functions, do not provide the same depth of analysis and reporting specific to wireless configurations. For example, AirPort Utility is mainly used for configuring and managing Apple’s AirPort base stations rather than troubleshooting existing network configurations. Network Utility is more general and focuses on various network-related functions such as ping, traceroute, and port scanning but does not specialize in wireless diagnostics. Apple Diagnostics is intended for checking hardware issues and does not specifically address wireless network configurations.